Customer needs are shifting – and retail must adapt. In this podcast by TextilWirtschaft, Matthias Spanke speaks with editor Aziza Freutel about how customer expectations are evolving – from Baby Boomers to Generation Alpha – and why the traditional conception of two genders is losing relevance.

• Deep insights into the mindset of today’s customers
• Retail Expectations in the post-pandemic era
• Strategies for addressing diverse target groups effectively